Frequently Asked Questions
Everything you need to know about your cbdMD style experience.
What is your standard shipping policy?
We offer free standard shipping on all orders over $50 within the continental United States. Orders are typically processed within 1-2 business days and delivered within 3-5 business days.
How do I return or exchange an item?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have the original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
How do I know which size to choose?
Every product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized depending on the collection.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your fabrics sustainably sourced?
Yes, at cbdMD, we prioritize eco-friendly materials including organic cotton, recycled polyester, and Tencel to ensure our fashion footprint is as light as possible.
Can I change my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only make changes or cancellations within 60 minutes of the order being placed. Please contact our support team immediately for assistance.